No mucking about car was sorted
No mucking about car was sorted
Overall, a very good experience from the start. There were a couple of communication issues that although quickly resolved means that I am unable to give completely satisfied - and I do miss not having electric chair facility.
My car was booked in for a service, as it had indicated it needed a service. It was returned with the service required still active. I was told that they hadn't enough time to address the fault this was at 1700 dropped off at 9 and service was @ 1030
Patrick was Very pleasant and helpful
Every thing very professional, including the video..
Patrick Card is very helpful and patient.
Thereasa is amazing. Always very helpful, friendly and polite. Takes no issue with my demands and ensures I'm always happy. Dealing with her is a delight.
Nothing to complain about!
Pleasant, helpful and efficient
Very poor communication booked car in for service when arrived for service they had the car under someone elses name & was told i couldnt have it serviced as it was a month early even though the car indicated it was due had inspection instead.
The whole team at Vines Redhill especially Elliott were very helpful.
Teresa and her team are fabulous
Good communication from mini from booking to collecting the car
I asked for my tyre pressures to be checked and was told that they were checked. The very next day, I had a flat tyre and when I took the car to the garage, they checked all the tyres and ALL of them were the wrong pressure. Not happy with that.
The sale process was smooth and a delight. Michael Lawson took the initial enquiry and unlike Cooper Croydon found a financing option that allowed us to buy the car. Patrick Card then look after us as we have come to expect...the problem was @ pickup
excellent friendly service
Personal service polite and always pleased to see you
Smooth experience with no porblems
The experience has been wonderful as expected. This is my 2nd purchase.
Scott worked hard to ensure that the car I bought was exactly what I wanted and left me feeling that I had got a good deal. I have always got excellent service from Vines so he lived up to very high expectations.
From start to finish Patrick Card's help was second to none.
All aspects of service were very good
Service appears to be fine. However, the dealer forgot to stamp the service booklet at the time of service.
From first ordering the car and to final delivery ,all was a seamless process. I was kept informed as to the vehicle progress throughout.On delivery everything was explained and demonstrated. Overall a great experience.
The whole experience was perfect the young lady from the Redhill branch was very helpful and couldn't do enough for us
The Salfords team treated us with respect; listening to what we wanted and made every effort to deliver it. When we arrived for our first appointment; our contact wasn't available (so that's a small minus) but a colleague stepped in.
They were very easy to do business with Scott & David went out of there way to be as helpful as they could .
The service was very efficient and I was kept informed of progress. The service advisor was polite, helpful and friendly.
Good coffee as well as a good experience. Staff very friendly
Very friendly staff nothing to much trouble, even going over how to change the time on my clock Again!
From the initial look around the showroom, Patrick, our Salesman was knowledgeable, giving personal attention, but without pressure. A real plus for us. Nothing was too much trouble and all our questions were answered with knowledge and courtesy.
All work complete, on schedule, kept informed, etc and they gave me a lift to the train station.
Very accommodating, speedy service and sending video was a nice touch.
Car collected as agreed, lots of updates, video sent of underside of car excellent. Car returned lovely and clean and vacuumed.
From booking in to being dropped off all was very efficient. Everyone I dealt with was professional and courteous.
Attentive and knowledgeable reception by Teresa who made sure that the Mini was serviced while I waited. Very impressed.